In order to maintain continuity of care to her current patients, Catherine McDuling will no longer be seeing new patients, with the following exceptions:
Pelvic health or pregnant patients (Women's Health)
Sports injuries
Strength and Conditioning coaching
We hope that in time we will be able to hire additional osteopaths to meet the local demand, and Catherine may be able to re-open her books to all new patients. If you have any further questions or need assistance with making a booking, please don't hesitate to call us on 0432 038 976.
If we are not able to accommodate you for some time, we can place you on the waitlist for an appointment with one of our osteopaths or a visiting final year student osteopath (please call or email us to arrange this).
If you are booking an initial consult with one of our osteopaths, we strongly advise booking 1-2 follow up consults for two and four weeks after your initial consult, as appointments fill quickly and we are booked out several weeks in advance. We are committed to providing you with excellence in continuity of care, and will continue doing our best to meet your healthcare needs.
Cancellation Policy:
When you book your appointment, you are holding a space on our calendar that is no longer available to others. In order to be respectful to others who might need to book in urgently, please call us as soon as you know you are unable to make your appointment so we can help you reschedule or cancel your appointment.
If cancellation is necessary, we require that you call at least 24 hours in advance.
Appointments are in high demand, and your advance notice will allow others to access that appointment time.
How to Cancel Your Appointment
If you need to cancel your appointment, please follow the cancellation link in your appointment confirmation email, or call us at 0432 038 976.
If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.
Late Cancellations/No-Shows
A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a client misses an appointment without cancelling. In either case, we will charge the client a $60 missed appointment fee.
